Leadership. AI. Governance. Scale.

Building businesses.
Thinking beyond today.

I'm Akkul Dhand. Executive Director, Board Member and entrepreneur. My work connects strategy, operations, finance, technology & AI, and governance to build stronger businesses.

Explore my work ↘
THE WAY I SEE ITA business should get stronger as it grows.
If every decision still needs you, there’s work to do.
Business leadership✳Technology & AI✳Board perspective✳Long-term thinking
Akkul Dhand outdoors in natural light
CLARITY BEFORE
COMPLEXITY

Close to the detail.
Clear on the bigger picture.

My work sits where business functions meet. The decisions that connect finance to operations, people to performance, and technology & AI to business value. Always with an eye on what the business needs next.

As an Executive Director and Board Member at PLS, I work across operations, governance, finance, people and infrastructure. Building teams and systems has shaped a simple belief: growth only holds when the business underneath it does.

My career has taken me through sales and marketing at EastCoast Builders, business development and mortgage finance at HDFC, customer service operations at Convergys and into business leadership at PLS. Along the way, I have built functions, led teams and put the systems behind growth in place. I value clear ownership, honest numbers and decisions that make sense beyond the next quarter.

Previous roles include Board Advisor and Fractional COO at Blubird Integrated Services and Board Member & Advisor at Howl & Mane Productions.

Executive Director & Board MemberPLS
IICA qualifiedIndependent Director qualification

Built through experience.
Across the business.

From customer-facing roles to building functions, leading change and contributing at board level.

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  1. The foundations

    EastCoast Builders, HDFC & Convergys

    My early roles spanned sales and marketing in real estate at EastCoast Builders; business development and mortgage finance at HDFC; and customer service operations at Convergys. Together, they built my grounding in customers, property, lending and service delivery.

  2. Building & leading

    PLS

    My work has grown from setting up teams and business infrastructure to broader responsibility across operations, finance, people and governance. Today, I serve as Executive Director and Board Member.

    Meet PLS (opens in a new tab)
  3. Founder & Editor

    Makhana Mornings

    Building an India-first, globally aware business publication. A little context. A lot to think about.

    Explore Makhana Mornings (opens in a new tab)
  4. Previous roles

    Fractional, Board & Advisory Roles

    Board Advisor and Fractional COO at Blubird Integrated Services.

    Board Member & Advisor at Howl & Mane Productions.

  5. Building a wider perspective

    Learning, writing & business context

    An IICA Independent Director qualification and practical business playbooks extend the same interest: understanding how businesses work and how they can work better.

One perspective.
Different ways to contribute.

Leading businesses, sharing practical lessons and making complex decisions easier to understand.

01

Business leadership

My executive and board work at PLS Lawyers India spans operations, finance, people, governance and infrastructure. The focus: a business that works better as it grows.

02

Speaking & learning

Conversations for universities, students, founders and company teams. Real lessons on leadership, ownership, business fundamentals and moving from ideas to execution.

Explore speaking topics ↘
03

Business advisory

Growth brings harder decisions. I work with founders and leadership teams on structure, ownership, cost discipline and the practical use of technology & AI.

  • Growth has outpaced the company’s structure.
  • Costs are rising, but performance isn’t.
  • Every decision still lands on the founder’s desk.
  • You want to use AI, but need a clear business case and a sensible starting point.

Start with the bottleneck. Understand what is driving it, decide what needs to change and give someone clear ownership of the next step.

AI with a business purpose. Identify useful applications, check process and data readiness, and define a focused pilot with clear measures of value and human review.

Start a business conversation ↗
04

Board & governance

A practical perspective on accountability, oversight and long-term business health. Grounded in board experience and an IICA Independent Director qualification.

Technology & AI belong in the board conversation. What value is expected? What data is being used? Who owns the risks, checks the outputs and decides when to intervene? The focus is clear oversight, sensible controls and accountable decisions as adoption grows.

Discuss a board opportunity ↗

Makhana Mornings

India-first, globally aware business media.
A little context. A lot to think about.

Explore Makhana Mornings ↗

Real business lessons.
Useful beyond the room.

Sessions shaped around the audience, the questions they face and what they should be able to do differently afterwards.

For company teams & managers

From Busy to Effective

A packed calendar can hide a lack of progress. How to choose the work that matters, make ownership clear and run reviews that lead to decisions.

TakeawayA practical way to review priorities, commitments and the work that can stop.
Discuss a team session ↗
For founders & business owners

Building a Business Beyond the Founder

How to move recurring decisions into capable teams, set useful limits and keep control as more people take responsibility.

TakeawayA starting point for deciding what to delegate, to whom and with what boundaries.
Discuss a founder session ↗
For universities & students

What University Doesn’t Teach You About Running a Business

The everyday decisions behind the job titles: cash, customers, people, trade-offs and taking responsibility when the answer is unclear.

TakeawayA clearer view of business life and the questions worth asking early in a career.
Discuss a university talk ↗

Available as talks, interactive discussions or focused workshops. The format and examples are agreed around your audience.

Put the thinking
to work.

Practical guides with diagnostics, worked examples and worksheets. Start with your business’s current challenge.

Structure & scale

From Founder Led to Function Led

Move recurring decisions out of the founder’s inbox without losing control of the business.

Read the playbook ↗
People & execution

The Accountability Operating System

Turn recurring chasing into clear commitments, visible exceptions and timely decisions.

Read the playbook ↗
Technology & AI

AI Readiness for Indian Businesses

Choose a useful first AI pilot and put basic controls around it before expanding.

Read the playbook ↗
Explore all ten playbooks ↗

Less noise.
Better business decisions.

On scale

A full calendar doesn’t prove the business is moving.

Activity is easy to count. Progress takes a harder question: what is actually better because of the work?

On ownership

If everyone is responsible, check who is accountable.

Shared effort works best when someone clearly owns the outcome. Otherwise, the problem gets excellent attendance.

On control

A saving that weakens delivery can be an expensive decision.

Cost discipline means understanding the trade-off. Look at the effect on quality, capacity and the customer before celebrating the number.

AI, through a business lens.

My contributions to discussions on AI, culture, governance and learning at the Benchmark Six Sigma Forum.

AI & culture

Can AI Influence the Culture of an Organization?

A contribution on how AI can shape the way organisations work, learn and make decisions.

Selected as best answer · Benchmark Six Sigma Forum

Read my contribution (opens in a new tab)
AI & governance

Can AI Make Compliance Proactive Instead of Reactive?

A contribution on using AI to spot warning signs earlier and support stronger oversight.

Selected as best answer · Benchmark Six Sigma Forum

Read my contribution (opens in a new tab)
AI & learning

How Should Your AI Agent Learn From Real-World Feedback?

A contribution on feedback, learning and improving AI agents after they enter real use.

Selected as best answer · Benchmark Six Sigma Forum

Read my contribution (opens in a new tab)

Good conversations
start with a
real question.

For university talks, company sessions, business advisory, AI readiness or board opportunities, start with the context and what you want to achieve.

Business & scaleSpeakingTechnology & AIBoard & advisory

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Business playbook